PRIVACY POLICY

1. Who We Are

OMG Vacations is a DBA of AV Marketing Group Inc. We provide promotional vacation opportunities, reservation assistance and travel-related services.

OMG Vacations is registered with the State of Florida as a Seller of Travel, Registration No. ST43194.

2. Information We Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, including:

• First and last name or full legal name.
• Telephone number.
• Email address.
• Billing or mailing information when applicable.
• Requested travel dates and destination information.
• Number of adults and children traveling.
• Traveler names and dates of birth.
• Marital status and other information relevant to promotional resort eligibility.
• Occupation and household income range when required to determine promotional eligibility.
• Information regarding satisfaction of participating resort qualification requirements.
• Purchase and transaction information.
• Communications you have with our reservation, customer service or sales teams.

3. Payment Information

When you make a purchase through our website, payment information is processed through our authorized payment processing provider.

OMG Vacations may receive transaction information such as payment status, transaction identifiers, amount paid and limited payment-related details necessary to manage the purchase, reservation, refunds, disputes and customer service.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels, analytics tools and similar technologies.

This information may include:

• IP address.
• Browser and device information.
• Operating system.
• Pages viewed and interactions with the website.
• Approximate geographic location derived from IP address.
• Referral source.
• Advertising campaign information.
• Website and conversion activity.

5. How We Use Your Information

We may use information collected through our website and services to:

• Process your promotional vacation purchase.
• Review promotional eligibility.
• Process and coordinate requested travel dates.
• Communicate with participating resorts and travel providers.
• Confirm and service reservations.
• Provide customer service.
• Process payments, refunds and transaction inquiries.
• Prevent fraud and protect our customers and business.
• Maintain business and transaction records.
• Improve our website, advertising and customer experience.
• Comply with applicable legal and regulatory requirements.

6. Reservation and Resort Partners

To process a promotional vacation reservation, we may share information necessary to verify eligibility and arrange travel with participating resorts, resort marketing providers, reservation fulfillment companies and other travel service providers involved in fulfilling the requested vacation.

The information shared will depend on the requirements of the applicable promotional program and reservation.

7. Service Providers

We may use third-party service providers to support our business operations, including providers of:

• Website and hosting services.
• Customer relationship management systems.
• Payment processing.
• Email communications.
• SMS and telephone communications.
• Reservation processing.
• Analytics.
• Advertising and attribution.
• Fraud prevention and security.

These providers may process information on our behalf to perform the services for which they have been engaged.

8. We Do Not Sell Your Personal Information

OMG Vacations does not sell personal information to third parties for monetary consideration.

Information may, however, be disclosed to service providers, participating resorts and other parties when reasonably necessary to process your transaction, determine promotional eligibility, fulfill your reservation, provide requested services, protect against fraud or comply with legal obligations.

9. Telephone, SMS, Email and WhatsApp Communications

When you provide contact information in connection with an inquiry, purchase or reservation, OMG Vacations may use that information to communicate with you regarding your transaction, eligibility review, reservation, requested travel dates and customer service matters.

Where you have separately provided the required consent, OMG Vacations may also send promotional communications by telephone, SMS, email or other permitted channels.

Message and data rates may apply. Marketing consent is not a condition of purchase.

You may opt out of marketing text messages by replying STOP. You may also communicate a request to stop marketing communications using the contact information below.

10. Cookies and Analytics

Our website may use cookies, pixels and similar technologies to operate the website, remember preferences, understand website activity, measure advertising effectiveness and improve our services.

Your browser may allow you to block or delete cookies. Certain website functionality may be affected if cookies are disabled.

11. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration or destruction.

No electronic transmission or storage system can be guaranteed to be completely secure.

12. Data Retention

We retain personal information for as long as reasonably necessary to process reservations, provide customer service, maintain transaction and business records, resolve disputes, prevent fraud and satisfy legal, accounting and regulatory obligations.

13. Your Privacy Choices

Depending on your state of residence and applicable law, you may have rights regarding personal information we maintain about you.

These rights may include the ability to request access, correction or deletion of certain personal information, or to exercise other privacy choices provided by applicable law.

To submit a privacy request, contact us using the information provided at the bottom of this Privacy Policy. We may need to verify your identity before processing certain requests.

14. Children's Privacy

This website and promotional vacation offer are intended for adults and are not directed to children under 13.

Information regarding children traveling as part of a family reservation should be provided by a parent, legal guardian or authorized adult as necessary to process the reservation.

15. Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes or governmental requests, or to protect the rights, property and safety of OMG Vacations, our customers or others.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements.

The effective date displayed at the top of this policy indicates when the current version became effective.

17. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact OMG Vacations.